Medical and Dental Reception Certificate (Cert.)
The medical/dental reception certificate is a one-year program designed to prepare you for entry-level employment as a receptionist in a medical or dental office and other outpatient settings. This program builds upon the medical office reception occupational endorsement.
Program coursework will develop your knowledge through courses in administrative procedures, medical terminology, medical law and ethics, health care reimbursement, computer applications, communication, applied mathematics, and human behavior in health care. You will also complete a practicum of 80 hours in a local medical office, dental office, or clinic
Medical Office Reception Occupational Endorsement (O.E.)
The medical office reception occupational endorsement is a focused program designed to provide you with a foundation of knowledge and skills for medical office work and clinical care.
Coursework is focused on developing professional skills for the workplace, and knowledge and skills in medical terminology, administrative procedures, medical law and ethics, and computer applications.
Medical/dental receptionists perform many of the administrative duties in a doctor’s office, surgical clinic or dental office. They are responsible for answering the telephone, filing medical records, completing insurance forms, billing and bookkeeping.
Greeting patients and other visitors is their most important responsibility, since it is often by this first impression that new patients make judgments of the organization. Receptionists have a general understanding of the health care delivery system making them highly employable.
This program includes both classroom learning and hands-on experience to ensure that students receive a well-rounded education, along with a practicum experience in a medical office, dental office, laboratory or hospital.
Program faculty work closely with their students to match their career goals to education pathways. Students who complete an occupational endorsement or certificate can go on to complete their Associate of Applied Science degree, and eventually pursue a bachelor’s degree.
Prerequisites for the program include a high school diploma or GED. Special admission, licensing, or certification requirements may apply to students in this program. Applicants should familiarize themselves with these and speak with a program advisor if they have any questions or concerns.
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